Resolving user problems through remote troubleshooting techniques.

  Installation, Configuration, Management & Troubleshooting Of MS Office, O365 & Outlook. 

  Desk-side visits for desktop systems problems.

  Standard office applications. 

  Technology refresh/upgrades. 

  BitLocker Drive Encryption.

  Sharing of Folder, File, HDD & Map Network Drive. 

  Anti-virus management.